Hello! I have been having issues with error messages from Kroger regarding the Number of Items/Pallet. I have entered the information required and refreshed by date, but the error messages continue to appear.
Hello, I can see you resolved the issue in IM. The message you are getting in IM is a warning that has not been resolved because you do not have a new CIC from Kroger. That error is not prohibitive so I ask that you go into VIP, top off and validate until successful and submit. That will generate a new CIC as well as get this info to Kroger as needed. Please let me know if this helps...
Thanks for the prompt response. I am aware of this new attribute and have been updating my items accordingly. My problem is that I fixed the issue with that item (as shown on the screenshot), but I continue to receive an error message. Thanks!
Hello, I can see you resolved the issue in IM. The message you are getting in IM is a warning that has not been resolved because you do not have a new CIC from Kroger. That error is not prohibitive so I ask that you go into VIP, top off and validate until successful and submit. That will generate a new CIC as well as get this info to Kroger as needed. Please let me know if this helps...
