IM not available

[RebeccaNichols]

IM has been extremely slow again today and now it is not available after freezing. I'm receiving this error  - 503 service temporarily unavailable.  Anyone else having issues?

[CommunityJedi22 · Accepted solution]

Hello, can you please try again as I saw the 503 error and within a minute or so it was back up.  Can you confirm on your end please?

[RebeccaNichols]

It has resolved. any ideas why the system is working so slowly? 

[CommunityJedi22]

Hello and thank you for your confirmation.  I am not seeing slowness in IM today. Are there particular actions you are trying that seem slow?

[RebeccaNichols]

There are major delays in item searches. This has been on-going all week, as well as status resets (manage confirmations).

[CommunityJedi22]

Hello, yes, there have certainly been delays this week.  I was collecting feedback from you for your experience today so it can be shared.  Thank you.

[CommunityJedi22]

I made our teams aware of your feedback.  Our engineering teams are investigating the delays we see today as well and I will post in the community as soon as I have any further details.