02-28-2023 12:50 PM
Good afternoon,
I just came into IM to publish an item and my publish button is gone.
Can you please help me out?
Thanks!
A_Flower
02-28-2023 01:33 PM
Hello, folks. I took a look and can see a publish button on my end on the item search screen and on the item screen. Can you take another look and let me know if you still don't have a publish button? I see on another thread we reset an action as items were not listed correctly in IM and wonder if you experienced the issue with the publish button while that was corrected.
02-28-2023 12:57 PM
Me too
02-28-2023 01:03 PM
I had the same issue. I logged off and logged back in and it is there again.
02-28-2023 01:06 PM
Did you completely reboot your computer?
02-28-2023 01:11 PM
No - just logged out of IM and back in.
02-28-2023 01:11 PM
No, and I hope I don't have to. These types of issues seem to be happening more often and all we are told is to "clear the cache" or "restart" your computer
02-28-2023 01:11 PM
Thanks Ivan - I tried that and it didn't work
02-28-2023 01:18 PM
That didn't work for me either, but when I rebooted my computer it did.
02-28-2023 01:21 PM
Hello and thank you for reaching out and for your feedback. I am asking our tech support team now and will get back to you.
02-28-2023 01:33 PM
Hello, folks. I took a look and can see a publish button on my end on the item search screen and on the item screen. Can you take another look and let me know if you still don't have a publish button? I see on another thread we reset an action as items were not listed correctly in IM and wonder if you experienced the issue with the publish button while that was corrected.