06-22-2024 05:55 PM
A mixed pallet has 3-components. When linking in the hierarchy I receive the following error message: Parent link GTIN 20049600000236 is having duplicate child links.
I needed to unpublish the parent sku 50047325000211 and try to update the hierarchy. What does the message mean? How do I fix it?
06-24-2024 10:17 AM
Hello @DawnVanWychen. Welcome to the customer community. Thanks for reaching out. From what I can see in your item hierarchy please link Each 00049600000423 to Case 20049600000427 as they have not been linked yet, As for the other 2 Cases (20049600000236, 20049600000199) the link already exists and you would only need to link the cases as it would otherwise see the link as a duplicate.
I have attached the following articles as they might be of assistance, thank you:
Item Management Link Error - Parent Link GTIN Duplicate Child Links