Failed to Validate

[S_Fatla]

GTIN 10079041826037

Failed to validate an item. Please contact administrator.  

Not sure why I am receiving this error for the above noted GTIN.

[CommunityJedi22]

Hello and thank you for contacting us via our online community platform.  I took a look at that GTIN to replicate the issue you reported.  The parent GTIN validates successfully but when I validate the child GTIN ending in "6030," I get the validation error below: 

I recommend you review your unit indicators in this hierarchy and let us know if you have any other questions.

Thanks, 

Mark

[AMingea]

I am receiving the same error. Please advise.

[CommunityJedi22]

Hello @AMingea and welcome to the customer community.  Please take a look at this post and let us know if you have any other questions.

https://community.1worldsync.com/t5/IM-Knowledge/Unit-Indicators-in-IM/ta-p/7820 

In the customer community, you can search for existing content using the search bar, menu bar, and launch buttons on most category pages. You can also ask questions, subscribe to areas for updates, find training opportunities, and learn more about other services we offer. Please post any questions you have as we are happy to help where we can.

[AMingea]

My unit hierarchy is as stated in the link you posted above. Please advise on how to clear the attached error.

 

[BigBuford]

Hello,

The error attached above aligns with a rare system glitch/timeout error. Please close your item and reopen the item and the error should then resolve. Please ensure when making changes or updates to an item to save frequently to avoid the system from timing out.

Thanks!