ERROR IN PARENT AND CHILD LINK QUANTITIES SHOULD MATCH YOUR PARENT TOTAL COUNT OF ALL PRODUCTS

[ALEXBARRIO]

I DONT KNOW WHERE TO SOLVE THIS ERROR. THIS IS A CASE WITH 24 EACH INSIDE. I HAVE 24 UNITS IN TOTAL COUNT AND INFORMATION FULLFILMENT.

ANYBODY CAN HELP?

[Val_P]

Hello @ALEXBARRIO and thank you for utilizing our customer community.

The Total Count of All Products attribute in Item Management must match the number of linked items in your hierarchy for the highest level and it must be 1 for the lowest level, please.

If the issue persists, please share the GTIN with us here so that we may assist further or you can raise a ticket with our Tech Support team by using this link Create New Ticket or by following the steps in this short guide How to Create and Manage Your Tickets.

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