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Deleting a draft item

Verena
New Contributor II

I had started to enter a new item into IM and realized I should have cloned an existing item, to make the data entry go more quickly and because the new item is very similar to an existing item.  I only entered a couple of fields, but the item is in  Drafts now, and I can't figure out how to delete it.  The item I started to enter has the same GTIN as the GTIN I wanted to give to it when I cloned an existing item, but a message keeps popping up that the item already exists when I try to edit the cloned item and give it the GTIN I need to give it.  I hope this makes sense, I've been asked to do this quickly and I can't do anything quickly yet, in GS1.

Thank you in advance for your help, I got bumped off the phone queue.

Verena

 

 

1 Solution

Accepted Solutions

jcharles
Moderator
Moderator

Verena,

 I am so sorry to hear of these troubles, but I can help out! I have sent a note to you via the service desk, we can take this offline to resolve you.

Hope to hear back soon!

View solution in original post

4 Replies

jcharles
Moderator
Moderator

Verena,

 I am so sorry to hear of these troubles, but I can help out! I have sent a note to you via the service desk, we can take this offline to resolve you.

Hope to hear back soon!

Tguild
New Contributor

Hi! I am experiencing the same issue. I started to create an item, however after re-watching the training videos, I believe it is better to start with a clean slate and start from the beginning in adding my item. After research on the discussion page, I am unable to locate the steps in deleting an item after starting. Can you please assist with this?

CommunityJedi22
Community Manager
Community Manager

Sure thing @Tguild Please take a look here and let us know if you have any other questions:

https://community.1worldsync.com/t5/IM-Knowledge/How-to-Delete-Purge-GTIN-from-Item-Management/ta-p/...

 

nancyVigo
Valued Contributor

I had this same issue recently and was advised to delete the item by using the 1WS template.  Once the item was removed, I was able to enter it again with the same Gtin since it had never been registered. 🙂