Can we delete comments

[A_Flower]

Is there any way we can delete comments once they're entered into the little envelopes?

I made a comment on an item thinking it was the case, and it's the unit.

Thanks!

A_Flower

[CommunityJedi22]

Can you show me which envelopes you mean?

[A_Flower]

Sure can. Please see attached.

[CommunityJedi22]

Thanks for the clarification.  We took a look and confirmed you cannot remove the message but you can change it to something else.  You can filter to get to what you need and update.  Please let me know how this works for you.

[A_Flower]

Thank you, but I don't want it to have a comment at all. The comment should be on the case GTIN, not the unit. And, even when I get into the above, it doesn't allow me to alter the message.

[CommunityJedi22]

Are you able to change the comment on the unit GTIN to something else?  Are you saying that you cannot change the unit comment at all?

[A_Flower]

Correct, I cannot change the unit comment at all.

[CommunityJedi22]

I am looking into this for you.  Can you tell me to which recipient item 00030800107005 is published?

[A_Flower]

Thank you!

It's published to H. E. Butt.

[CommunityJedi22 · Accepted solution]

Would this work for you?  I agree it is not overriding the previous comment.  I did not save this, just wanted to see the options...