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New users to platforms

credcat7
Contributor II

I need to set up two new users into IM/PI platforms.  They are under a separate GLN than my admin account so I don't know how to have them gain access.

1 Solution

Accepted Solutions

CommunityJedi22
Community Manager
Community Manager

Do you know Adhole@ghirardelli.com or cclark@ghirardelli.com?  I see they are admins for that GLN.  They could add you as an admin or could approve the folks you need to add.  If they need 1WS to do it, they can send an email to accessmanagement@1worldsync.com from one of those two email addresses with details for who needs to be added.

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4 Replies

CommunityJedi22
Community Manager
Community Manager

Hello, can you provide me the GLN  to which the users need to be added so I can look around and offer a solution?  It could go a few different ways so I need to take a look.  

0747599000010  Ideally I would have admin access to this GLN as well but to be honest I am not sure how we set that GLN up 

CommunityJedi22
Community Manager
Community Manager

Do you know Adhole@ghirardelli.com or cclark@ghirardelli.com?  I see they are admins for that GLN.  They could add you as an admin or could approve the folks you need to add.  If they need 1WS to do it, they can send an email to accessmanagement@1worldsync.com from one of those two email addresses with details for who needs to be added.

I am the cclark user, I will email access Mgmt to understand how I can get into the GLN maintenance portal