08-03-2021 04:18 PM
what am I supposed to do when something is assigned to me. I have no direction on what to do. Also, received a no reply email with a new notification and I have no idea where to find this notification because it was sent to a previous user that no longer works here. I tried calling help desk no answer.
08-03-2021 04:54 PM
Hello,
The assigned to me function can be used when a team is working to complete publications for your trading partners. The item has been requested and your team will add the item to the VIP portal. You can be the one to create it and then assign it to your pricing team to assign the distribution details. The function is really about making yourself or your team know it's ready for another process for instance.
I recommend looking at the Kroger training videos as they are an excellent resource for learning how to navigate and add items for Kroger. The 1Worldsync service desk if available to call if you should need clarification on any point you may not understand.