VENDOR NUMBER (or Vendor Sub Account) - Missing or Incorrect Due to the error message DSC030 I 811

[dmc84]

I have been trying to submit items to Albertsons PI and I keep getting the same comments : VENDOR NUMBER (or Vendor Sub Account) - Missing or Incorrect The vendor number 034771-001 is not accepting due to the error message " DSC030 I 811 The above distributor is inactive", Div 24

I have checked with my Sales Manager and the person who helped set up my corporate account and they both say that my vendor number, and sub account number are correct, and that I am active.  Help!

[Montavio]

Hello, @dmc84. Thank you for reaching out to us for assistance! I would be happy to look further into this. So I can better assist you, could you please confirm the GTIN you are seeing this error on along with the GLN it was created under?

[dmc84]

This GTINs I am seeing this on are :00652401585657, 00652401585664, 00652401585671, 00652401585688

For GLN : 1200109753176

[Montavio]

Thank you @dmc84 for providing that information. I have reached out to the Albertson's merchandising manager directly to assist in the matter and will keep you posted with any updates!

[dmc84]

Thank you so much!