11-03-2020 01:58 PM
Hi, I am new to the 1World sync portal and believe I published my items too soon. I cannot now link my dependants to these and keep getting an error message.
Can I edit or un-publish these?
11-03-2020 02:33 PM
Hello! Thank you for reaching out to us via our Customer Community. If you've published your items before the links were created, you can delete the publications by following the below steps:
You will then have to wait a process of 24 hours before linking your products, as you can see additional details surrounding the wait time in the article at the following link.
11-03-2020 02:33 PM
Hello! Thank you for reaching out to us via our Customer Community. If you've published your items before the links were created, you can delete the publications by following the below steps:
You will then have to wait a process of 24 hours before linking your products, as you can see additional details surrounding the wait time in the article at the following link.
11-24-2020 04:16 PM
Has anybody had any luck with it being LESS than 24 hours?
11-24-2020 05:47 PM
Hi Justin! Thank you for reaching out to us via our Customer Community! This time restriction - 24 hours - is system-generated and cannot be edited. This is to ensure all trading partners can receive the publication delete successfully.
Please let us know if you have any questions! Thank you!