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Un-publishing a published item?

Inovata1824
New Contributor

Hi, I am new to the 1World sync portal and believe I published my items too soon.  I cannot now link my dependants to these and keep getting an error message.

Can I edit or un-publish these?

1 Solution

Accepted Solutions

wilsonsp
Contributor II

Hello! Thank you for reaching out to us via our Customer Community. If you've published your items before the links were created, you can delete the publications by following the below steps:

  1. Hover over Publications and select Manage Publications
  2. Use the search filters on the left to locate your item(s) and click Search
  3. Click the checkbox to the left of your Item ID
  4. Select Delete Publication

You will then have to wait a process of 24 hours before linking your products, as you can see additional details surrounding the wait time in the article at the following link.

Link: https://community.1worldsync.com/t5/IM-Knowledge/When-Do-I-Have-to-Wait-24-Hours-to-Update-My-Item-H...

deletePublication.pngmanagePublications.png

 

View solution in original post

3 Replies

wilsonsp
Contributor II

Hello! Thank you for reaching out to us via our Customer Community. If you've published your items before the links were created, you can delete the publications by following the below steps:

  1. Hover over Publications and select Manage Publications
  2. Use the search filters on the left to locate your item(s) and click Search
  3. Click the checkbox to the left of your Item ID
  4. Select Delete Publication

You will then have to wait a process of 24 hours before linking your products, as you can see additional details surrounding the wait time in the article at the following link.

Link: https://community.1worldsync.com/t5/IM-Knowledge/When-Do-I-Have-to-Wait-24-Hours-to-Update-My-Item-H...

deletePublication.pngmanagePublications.png

 

Has anybody had any luck with it being LESS than 24 hours?

Hi Justin! Thank you for reaching out to us via our Customer Community! This time restriction - 24 hours - is system-generated and cannot be edited. This is to ensure all trading partners can receive the publication delete successfully.

Please let us know if you have any questions! Thank you!