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Publications

Beckey
New Contributor II

I have several suppliers who published items to us yesterday and we are not receiving the publications. Was or is there an issue?

4 Replies

CommunityJedi22
Community Manager
Community Manager

Hello @Beckey .  It's nice to chat with you again.  I have not seen any reports of a general issue preventing pubs to recipients.  I am checking with our technical team to see if there is anything going on and will get back to you.

CommunityJedi22
Community Manager
Community Manager

@Beckey I am not finding tickets or details about issues like this right now.  Can you give me a couple of IPGLNs and GTINs so I can look further and escalate of needed?

CommunityJedi22
Community Manager
Community Manager

Hello @Beckey .  We found your Master Subscription only ran once today but is running regularly as scheduled today.  We did not make any changes to it so I am not sure why it only ran once today.  Can you confirm you are getting the pubs you were expecting?

Yes, it looks like I got the missing publications. Thank you