02-28-2023 09:46 AM
I have several suppliers who published items to us yesterday and we are not receiving the publications. Was or is there an issue?
02-28-2023 10:15 AM
Hello @Beckey . It's nice to chat with you again. I have not seen any reports of a general issue preventing pubs to recipients. I am checking with our technical team to see if there is anything going on and will get back to you.
02-28-2023 10:54 AM
@Beckey I am not finding tickets or details about issues like this right now. Can you give me a couple of IPGLNs and GTINs so I can look further and escalate of needed?
02-28-2023 11:31 AM
Hello @Beckey . We found your Master Subscription only ran once today but is running regularly as scheduled today. We did not make any changes to it so I am not sure why it only ran once today. Can you confirm you are getting the pubs you were expecting?
02-28-2023 11:36 AM
Yes, it looks like I got the missing publications. Thank you