Documentation - Item Management Quicksheets

[CommunityJedi22]

Please click HERE for the Item Management Quicksheets

[JohnWalker5469]

So we are unable to view this but we have full access to the videos?  

[CommunityJedi22]

Hello, JohnWalker5469.  Thank you for reaching out via the community.  I took a look and see your user profile is set up for PI only access.  Do you know if your company is looking to add IM services with 1WS?  if so, I can have someone contact you.

[Dots_Pretzels]

Hi @CommunityJedi22  -  Can you please help me gain access to the IM Quicksheets?  I'm getting the following error.....  "You do not have sufficient privileges for this resource or its parent to perform this action."

Thank you in advance for your help!

[CommunityJedi22]

@JohnWalker5469 and @Dots_Pretzels:  Please check again.  I just updated the New to 1WS Category so you should be able to see these quick sheets in this area now.

[Dots_Pretzels]

@CommunityJedi22 - I'm still getting the error.

[CommunityJedi22]

Please try once more and let me know.  The link was opened in another category I opened up...

[Dots_Pretzels]

@CommunityJedi22 - It still doesn't work. 🙃

[CommunityJedi22]

Just to confirm, when you click this arrow you are getting that error?

[Dots_Pretzels]

@CommunityJedi22 - I don't have that download arrow to click.  I tried to add a screenshot to this message to show you what I see, but it says I don't have permission to upload images.

[CommunityJedi22]

Can you send me the URL for the page you are on that does not have the access?

[Dots_Pretzels]

@CommunityJedi22 - It is this page.  Up at the top.  

It says..... 

Documentation - Item Management Quicksheets 

Please click HERE for the Item Management Quicksheets

And when I click on HERE, I get that error.

[Dots_Pretzels]

Please click HERE for the Item Management Quicksheets

And when I click on HERE, I get that error.

[JohnWalker5469]

Yes - I am still getting the error

[JohnWalker5469]

https://community.1worldsync.com/t5/IM-Quick-Sheets/Item-Management-Quick-Sheets/ta-p/1414

^ here is the URL 

[CommunityJedi22]

Sorry, I was pulled away.  Can you try once more...

[Dots_Pretzels]

Still doesn't work.

[Dots_Pretzels]

@CommunityJedi22   IT WORKS!!!!!  😊  Thank you so much!!!

[CommunityJedi22]

That is great news.  Thank you for your patience and let me know if anything else is needed.

[JohnWalker5469]

I am still getting the message: "You do not have sufficient privileges for this resource or its parent to perform this action.

No rush on this, just wanted to let you know

[CommunityJedi22]

Can you try again please?

[JohnWalker5469]

It is working now, thanks!

[FoodieToo]

@CommunityJedi22I am having the same issue when I click on the link

You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

[CommunityJedi22]

Hello, @FoodieToo I just made a quick profile update for you in UMA.  Can you check again and advise?

[FoodieToo]

Hello @CommunityJedi22 I have access and can download the Quicksheets now. Thank you!!

[jess1232]

Hi there,

How do I get access to the IM portion of the site? I get an error code. Thanks!

[CommunityJedi22]

Hello @jess1232 and thank you for reaching out.  Please try again as I made a profile update for you.  You can see tons of IM information using the links below:

https://community.1worldsync.com/t5/Education-Training/tkb-p/knowledge

https://community.1worldsync.com/t5/IM-Docs/IM-Docs/ta-p/5039/jump-to/first-unread-message

https://community.1worldsync.com/t5/IM-Knowledge/tkb-p/IMKnowledge

[jess1232]

Thank you- I tried to login again to IM and this is the message that pops up:

[CommunityJedi22]

Can you provide me the URL for the page you are trying to access that prompts you with that error message?  Your profile has no customer access limitations.

[Valarry]

Hello, I'm having issues opening this file. When I click on it I get

"You do not have sufficient privileges for this resource or its parent to perform this action. Click your browser's Back button to continue."

[CommunityJedi22]

Hello and thank you for reaching out.  That is unusual.  I just made an update to your user profile.  Can you try again please?

[Valarry]

I just tried it again and was still denied access

[CommunityJedi22]

Can you log out and go back in as that may be required since I updated your access.

[Valarry]

That worked thanks!

[dtuupta]

I too am having trouble accessing this file.

"You do not have sufficient privileges for this resource or its parent to perform this action. Click your browser's Back button to continue."

Thank you!

[CommunityJedi22]

Hello @dtuupta I just updated your profile in UMA.  Please try again as you should be good to go...

[dtuupta]

Thank you!

[CommunityJedi22]

@dtuupta I am happy to help.  If you do not mind the follow up question, did you add community access to your UMA profile, did another admin add it for you or is this something 1WS setup for you?

[Madi]

Hello.

I'm not able to access Item Management Quicksheets. Access was denied. Please advise.

[CommunityJedi22]

Hello @Madi and welcome to our community.  I just looked in UMA and updated your profile for access.  Can you tell me, was your access just recently added by 1WS or your company admin?

[Madi]

I was given access last year but hasn't been active until now.

[Madi]

It worked. Thank you.

[Fionak]

I'm having trouble accessing this file.

"You do not have sufficient privileges for this resource or its parent to perform this action. Click your browser's Back button to continue."

[CommunityJedi22]

Hello, @Fionak I just updated your UMA profile and you should be able to access it now.  Can you tell me who provided you access so I can double-check why that was missed for you?

[johnmaddrill]

I am unable to access this file.

"You do not have sufficient privileges for this resource or its parent to perform this action. Click your browser's Back button to continue."

[CommunityJedi22]

Hello and welcome to the community @johnmaddrill .  I just updated your profile in UMA and you should be good to go...

[cxdtm]

Can you please help me gain access to the IM Quicksheets?  I'm getting the following error.....  "You do not have sufficient privileges for this resource or its parent to perform this action."

[CommunityJedi22]

Hello @cxdtm and thank you for reaching out.  Welcome.  I just updated your profile in UMA and you should have the needed access.

[jess1232]

Hi there,

I am still not able to access item management: https://auth.1worldsync.com/u/login/identifier?state=hKFo2SBwdkRtZXlraUdHRmNkelpKeGJPWEMydzRoVHg3dEN...

Says: 

Authorization

You are a valid user, but you are not authorized to access this secure area.

If you have any questions please contact 1WorldSync Technical Support at +1 866-280-4013.

[CommunityJedi22]

Hello, @jess1232 .  I updated your access in the community since all of our customers get full access to the community.  I looked at your profile and see you do not have access to IM the GUI.  I do not see that your company GLN has access to IM, just PI.  Let me check on this for you...

[CommunityJedi22]

Hello @jess1232 .  I reached out to your 1WS account rep and asked them to discuss how to add IM to your account with us.

[jess1232]

Thank you so much!