101 Basic - Getting Started With Item Management

[rayschobert]

Thanks

[regeneratespp]

Very Good Video and Very Good Explanation On How to get Started On One World Sync.

[lperez]

Great video

[CommunityJedi22]

Thank you for your feedback and please let us know how else we can help...

[valeriefarber]

I am not seeing a video  here

[minervam]

Hello! When creating an item, are all fields for names or descriptions required to be filled out? We have "Product Description", "Short Name", "Item Name" and "Product Type Description". But I'm not entirely sure about the need to complete all. Any input on this will be helpful, thank you!

[CommunityJedi22]

Hello @minervam and thank you for reaching out via our customer community.  In IM, you can enter as much information as possible and Save and Validate.  IM will then show you any attributes that are required before you can save.  From there, additional attributes depend on how you need to describe your product and to meet any requirements of your trading partners.

[CommunityJedi22]

@valeriefarber I just made an update to your profile.  Can you try again please?

[rcunliffe]

Very useful and structured.

[CommunityJedi22]

Hello @rcunliffe and thank you for your feedback.  It is much appreciated.  I will make sure our training team sees it.

[GugWinery]

I can't see the video.

[CommunityJedi22]

Hello @GugWinery I just updated your profile.  Please try again and let me know how it goes.

[SMCGINLEY]

Hey the videos are not showing up for me.

[CommunityJedi22]

Hello, @SMCGINLEY and @GugWinery I am seeing an issue as well.  I apologize.  I am checking with our training team right now...

[CommunityJedi22]

Hello, @SMCGINLEY and @GugWinery That is pretty weird.  As I was looking the video came back up as expected.  Perhaps our video hosting was updated or something.  Please confirm it works for you now

[CommunityJedi22]

Hello, @SMCGINLEY and @GugWinery That is pretty weird.  As I was looking the video came back up as expected.  Perhaps our video hosting was updated or something.  Please confirm it works for you now

[SMCGINLEY]

Hey, unfortunately, no it is still not working for me. 

[CommunityJedi22]

Hello @SMCGINLEY I am sorry to hear that.  I checked your profile and you have no restrictions on our end.  Because there was a very brief hiccup with the video that resolved, can you log out of the community completely and come back in to see if it resets what you see?

[SMCGINLEY]

Yes! Videos are working. Thank you so much.

[CommunityJedi22]

Whew, that is good news.  Thanks for using the customer community, collaborating and your patience.

[Groupeseb]

Good afternoon,

I can't see the video 😞

[CommunityJedi22]

Hello @Groupeseb I took a look at your profile in UMA and do not see any restrictions for you in the Community.  Can you tell me what happens, maybe even include a screen capture?

[Groupeseb]

there is no link to a video.

[CommunityJedi22]

Thank you @Groupeseb for the clarification.  This is what you should see when you access this area:

[CommunityJedi22]

Can you make sure you do not have a popup blocker turned on for your browser, confirm you are using Chrome for Community?

[Groupeseb]

I do not have a popup blocker turned on and I am using Chrome.

[CommunityJedi22]

Hello @Groupeseb .  There is no restriction in your profile for these videos.  I asked our technical support to give you a call to talk through any other settings on your end that could prevent you from seeing the videos...

[Groupeseb]

ok.  thanks.  I checked and there are no pop up blockers and I am on chrome.

[Groupeseb]

Is there a PDF for this training so I can read and learn this process?

[CommunityJedi22]

Yes, @Groupeseb take a look here and we will figure out why you can't see the videos.  This is not a common issue once we ensure access is correct.

https://community.1worldsync.com/t5/IM-Quick-Sheets/tkb-p/IMQuickSheets

[Montavio]

Hi, @Groupeseb! I am glad that we were able to touch base over the phone regarding this video. I am also glad to hear that you are actually able to view this on a home network instead of your work network, which was blocking the video. 

Please don't hesitate to reach out if you need anything else!

[SM1]

Hello

I have item packs (apparel ) where each size has its own UPC code.

Also where do you enter the Vendor Style number so the Merchant has our different style numbers.

[CommunityJedi22]

Hello @SM1 and welcome to our customer community.  Do you mind giving me a little more context about what you need regarding the sizes and style numbers?  Are you asking GTIN allocation rules questions?

[SM1]

Hello

I am attempting to load PrePacks or Parent UPC codes with Child UPC codes where each size within the pack will have a different UPC codes. Also I do not see a file where we can enter our style number. 

[CommunityJedi22]

Hello @SM1 and just to confirm, you are doing this in PI/VIP?  Can you share any examples?

[SM1]

hi

I signed up for training for tomorrow. Hopefully that will help.

I do not know what PI or VIP means....

Thanks

Suzanne

[SM1]

Here is the page I am on 

[SMCGINLEY]

Hey, I am receiving random emails from these video comments into my email inbox. I have messaged support to have this stop already. I'm not sure why this is happening but they are overflowing my inbox. Please fix this.

[CommunityJedi22]

Hello @SMCGINLEY In the community, when you comment on public conversations you get subscribed to that conversation for any future questions.  If you would like to unsubscribe you can simply do so via the options at the top of this page.  What is the ticket you opened so I make sure we get that resolved after you unsubscribe?

[HelpfulPanda]

This is a great introduction to the 1WS Item Management system! Super easy to follow, even if you are new to the platform. Thanks, CommunityJedi22!

[CommunityJedi22]

Hello @HelpfulPanda, welcome, and thank you for your feedback.  I will share it with our training team. 

[SMCGINLEY]

Good morning!

I am receiving the following corrective action code after trying to republish an item in item management. 

"CHANGE_BY_REFRESH_MESSAGE" Followed by: "Please send a Change by Refresh message". 
What does this mean? How do I send a change by refresh message?

[CommunityJedi22]

Hello @SMCGINLEY and welcome to the customer community.  A change by refresh is done bu updating the value for any attribute and saving.  This will send the update without having to publish it again.  The easiest way is to change your Effective Date to today and Save.  This will send the "refresh" which is also called a ghost modify.  Check back in a couple of hours to see if you have any new responses from your trading partner.

[handerson]

Where is the video?

[CommunityJedi22]

Hello @handerson I am looking into this now with our Marketing team.  Sorry about that.  I will update you here soon.

[CommunityJedi22]

Hello, we apologize for the inconvenience and are investigating why this video is not rendering...

[CommunityJedi22]

@handerson Can you please try again?

[handerson]

Yes, now the link to the video is present and plays the video.  Thank you.

[colombinacandy1]

Hello there! I am trying to access the videos but I have tried on different browsers and with different wifi connections but the videos arent loading. Could I have some help with this?

[Julie]

Hello @colombinacandy1, I just updated your profile.  Please try again and let me know how it goes.

[CommunityJedi22]

Hello @colombinacandy1 I am checking in to see if your issue is resolved...