Publish Enhanced Content

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Publish Enhanced Content to websites.

Website Connections are retailer websites that can accept Enhanced Content, which includes assets such as a product comparison table, image carousel, and video. Though there is an Enhanced Content requirement set, it is only to encourage brands to enter basic attributes that are helpful for Enhanced Content automapping. There is no need to “link a recipient” to a product to publish Enhanced Content only.

Ensure the following actions have been completed before beginning the publication process:

1. All Website Connections have been added to your account.
2. Enhanced Content has been added to the desired Collections.
3. The Enhanced Content has been previewed.

Enhanced Content Publication Process

Step 1: Publish the Enhanced Content Collection

After a collection is published from a Project, it will be sent to a moderation queue monitored by Syndigo’s Quality Assurance (QA) team and/or retailer(s) who moderate content for their own website. The collection content will be reviewed to ensure details are accurate and follow the General Content Guidelines.

1. Navigate to the Project that contains the content you.
2. Click the Publish button.
3. From the pop up that appears, make sure the collection you want to publish is selected from the collection dropdown on the left.
4. Click Publish. In a moment the Collection on the Enhanced Content tab will be “In Review.” If for any reason, you need to make changes to your pending content, click Cancel Review.
5. While you wait for the content to be approved, add URLs to your products. If no products are in this Project yet, follow the instructions found in Add Products to the Project first.

Important: The review process can take up to 48 hours to complete. We recommend factoring this into your timeline if you have any upcoming deadlines or product launches.

Step 2: Add URLs to Products

After publishing, you must add your product’s URLs to their product records to complete the syndication. You can either manually map the product’s URLs or choose to automap them.

1. Map the product's URLs: 
   • To manually map, follow the instructions in this article.
   • To automap, follow the instructions in this article.
2. After the URLs are added, you are now waiting for the collection content to be approved.
3. Once your content is marked as approved in the platform, we ask that you allow 24 hours to pass, to allow the retailer feeds to refresh and receive your content. Your content should go live once the retailer(s) refresh their feeds.
4. If you notice your content isn’t live, please make sure you've completed all publication steps above and allowed 24 hours to pass before reaching out to support.

Address Rejected Collection Statuses 

If the collection content needs any adjustments, the content will be rejected with a rejection message.

 

Address the Rejected Content:

1. Navigate to the Project that contains rejected content, and ensure you’re on the Project Overview tab.
2. Each collection bar has a collection status on the right. It will turn red and say Rejected if your collection hasn’t been approved.
3. Click the ‘more options’ button on the rejected collection, then select Collection Status for a detailed modal.
4. In the modal window, the Status column will show “Requires Modification.” Hover your mouse over this status and it will display the rejection message. Update your collection based on the feedback.
5. When you’ve addressed every piece of feedback, ensure you regenerate a new Draft preview, and then you can re-publish the product by following the same steps as before (Step 1).