The majority of attribute changes to a published hierarchy in GDSN can be done simply by updating and "Saving and Approving" the attribute value -- the update will automatically go to all retailers when the item is published. However, when a hierarchy structure is being changed (see definition below), the following process must be followed:
- Withdraw all publication(s) to any retailers (i.e. this will delete publications at the 1WorldSync data pool at the published hierarchy level)
- IMPORTANT: wait a full 25 hours before making any updates (otherwise 1WorldSync will reject the updates)
- Make the updates
- Let the updates get processed (can take up to 2 hours)
- Publish the updated hierarchy again (note: if the hierarchy has a Rejected status from the retailer, you will need to Publish, let that get processed, and then Republish to override the Rejected status)
Definition of a Hierarchy Structure Change
- add a child to the hierarchy (e.g. assortment)
- remove a child
- change a child's quantity (i.e. pack quantity)
- insert or remove an inner pack
- change the base unit indicator (e.g. make a case the base unit)
- make an assortment Dynamic (specialItemCode = Dynamic_Assortment)
