Add New Products

[CommunityMod_WM]

Add a single product or multiple products. Add by exporting and importing a spreadsheet or duplicating existing products.

Product data is constantly changing, so Syndigo should be viewed as a “living” database for product content. Products can be added at any time and created using default attributes so Recipient Requirement Sets can be added later. Product details can be saved and edited at any time. Each attribute and asset for your products will be validated for completeness and correctness based on Recipient and/or industry-specific standards. 

New products can be added in multiple ways—on the Product Index page, by importing a spreadsheet of new products, or by duplicating an existing product. 

Create a Single New Product 

1. Navigate to the Product Index page by clicking Products in the lefthand navigation panel.
2. Click Create New. 
3. Select Single Item to create one new product.  
4. The Product Details page will appear. It will automatically use the Syndigo Default Requirement Set. Populate the attribute values for the product.  
5. Click Save Changes to create a working draft of the product details.  

Create Multiple New Products (with Bulk Edit) 

1. Navigate to the Product Index page by clicking Products in the lefthand navigation panel.
2. Click Create New. 
3. Select Bulk Add to create multiple new products.  
4. A blank grid will appear with a single row to fill with one product. Click the Add New button at the top of the window to create additional rows.  
5. Populate attribute values for each product. Use tools like the Copy Down feature to populate product attributes quicker. 
6. Click Save Changes to create a working draft of the product details. 

Use a Blank Spreadsheet to Create New Products 

Products can be added by uploading a spreadsheet with corresponding product content. The spreadsheet, which must be downloaded from the platform, contains columns that reflect the required attributes of a chosen Recipient and Requirement Set.  

1. Navigate to the Product Exports page:
   1. Hover over the … icon in the lefthand navigation panel.
   2. Click Activity Log.
   3. Click Product.
2. Click Blank Spreadsheet. 
3. Click Create. 
4. Select the Recipient, Requirement Set, Locale, Identifier, and Taxonomy. 
5. Click Create Spreadsheet. A summary of the selected options will appear.  
6. Click Export. 
7. Once the spreadsheets are exported, you will receive a notification. The message contains a link to the exported spreadsheets. An email with a link will also be sent to your email associated with your account. Additionally, the spreadsheets will appear on the Product Exports page in the Activity Log tab.  
8. To download, click the download arrow icon beside the relevant spreadsheet.  
9. Open the spreadsheet and populate it with all relevant information about the products you’d like to create or update. 
10. Import the spreadsheet. Details on how to import a spreadsheet can be found here. 

Duplicate a Product 

Duplicating a product is an easy way to bring multiple common attributes from an existing product to a new product. All attributes will be copied—with the exception of unique identifiers. 

1. Navigate to the Product Details page of the product you’d like to duplicate. 
2. Click Duplicate from the Actions Bar. 
3. In the pop-up window that appears, enter a new name for the duplicate product.  
4. Click Duplicate. The duplicate product is created and can be found in the Product Index page. 

Enhanced Content Products

For brands that only use Syndigo for Enhanced Content syndication, not all product attributes are required when creating new products. In the past, Enhanced Content Brands mistakenly spent time filling out all attribute fields, only to find out after the fact that most of what they entered was not necessary. Only the Product Name and one Unique Identifier from the list of identifiers are required to create products for Enhanced Content. To simplify the list of attributes to choose from for Enhanced Content products, you can select the Enhanced Content Requirement Set to see applicable fields.  

Enhanced Content Products

For brands that only use Syndigo for Enhanced Content syndication, not all product attributes are required when creating new products. In the past, Enhanced Content Brands mistakenly spent time filling out all attribute fields, only to find out after the fact that most of what they entered was not necessary. Only the Product Name and one Unique Identifier from the list of identifiers are required to create products for Enhanced Content. To simplify the list of attributes to choose from for Enhanced Content products, you can select the Enhanced Content Requirement Set to see applicable fields.  

1. Follow the steps to create a Single Item and select the Requirement Set dropdown.
   
2. Then select the Enhanced Content Requirement Set and Apply.
   
3. Now only relevant information is listed for Enhanced Content purposes. There is a list of fields for all types of identifiers, but only one identifier is needed along with the Product Name. You are welcome to fill out as many identifiers as you like, but it is not required.