PartnerAccess Portal Update Notification

[CommunityJedi22]

Overview

1WorldSync has been working hard to bring you some updates to the PartnerAccess platform this year.  As we are finishing up the first half of 2025, we wanted to share with you some of these improvements.  Some of which you may have noticed or have already used.

Our Retailer Network

Vast channel network. 1WorldSync’s PartnerAccess program, specializing in IT, CE, Office Products, and Appliances, streamlines your product releases and syndicates your brand’s product information to thousands of channel partners all at once. Key multi-reseller channels you have access to:

• 1WorldSync’s DataSourcetm (global) with over 2500 of Retailers and Etailers
• European partner NetSet’s customized reseller-hosted web stores
• 1WorldSync’s ChannelOnlinetm (US, CA, and UK) with 5,000 IT and MSP professionals generating quotes, converting orders, and carts via a robust ecommerce platform.
• Plus more. Ask us about Retailers and Etailers that are important to you!

 

UPDATES

Product Names

We developed a new media type that allows manufacturers/brands to provide a short (up to 100 characters) and full (up to 300 characters) product name for their products.

Fields are identified as "Product Name Full” (300 characters) and "Product Name Short" (100 characters).

What you need to know:

• Product names can be added/edited on the portal for Premium PartnerAccess users. A new section designed for Product Names was introduced to the left navigation of the product view page. The page will display anything that has already been uploaded and accepted by default.  If data is missing, users are directed to add the text by selecting the “Add Product Short and Full Names” link in the middle of the page. 
• Uploads can also be facilitated via Enrich Catalog and SPAF feeds; the two new fields have been added to the templates as two new columns. 
• This media type includes Region-Language information to support localized content.
• 1WorldSync will not provide translations or capture content; only manufacturer/brand-supplied content will be used.
• Providing descriptions is optional; manufacturers/brands can submit a short description, a long description, both, or none.
  

Add Product Names

Your retailers will receive this as part of DataSource's Digital Content delivery but their use is optional.  Please make sure your resellers know that you are providing this content to 1WorldSync for distribution.  Inform them to look for: 

Media Type Name: Manufacturer Product Name

Media Type ID: 3

Pictogram Data and Images

The European Union has implemented the following rules for 2025 and beyond.  

As part of the new Directive (EU) 2022/2380, it is now mandatory for e-commerce platforms to display specific charging-related information, including a pictogram indicating whether a charging device is included with the radio equipment. These new attributes include three data fields: charger provided - Yes/No, power delivery - Yes/No, Wattage: normal-Fast charge

Here is how 1WorldSync’s PartnerAccess can help.

• We developed a solution that generates the 'charging pictogram' as a media type using the values available in our DataSource service, helping our retail customers comply with the EU directive.
• As part of the process for creating new SKUs, we will now also be including charger-related information when available on manufacturer brand websites or through our direct PartnerAccess relationships.
• For SKUs previously built, we can work with you to provide the necessary information, enabling bulk updates to enhance your brand content where feasible.

 Pictogram Example

To proactively provide this data to 1WorldSync for the update of existing items, please do the following:

• Use the template provided in this email (or contact support to get it)
• Fill in ONLY complete data for SKUs that are active in that market. Data to provide:
• Product part number (#)
• New attribute: charger provided - Yes/No, 
• New attribute: power delivery - Yes/No, 
• New attribute: Wattage normal-Fast charge
• Submit your upload request to the PartnerAccess support team by emailing cs-support@1worldsync.com 

Keep in mind that all new products will be picked up via our standard data production process. If you have any questions about this communication, please contact support.

Portal Adjustments

Main Specifications - The Main Specifications tab is now for viewing only.  A user's ability to edit specifications is now limited to the Extended Specifications page.  This is because all edits viewed in the main specifications are brought together based on the data in the extended specifications.  If you need to update specifications, please make all changes on the extended specifications edit page. 

Search Bar location - The product search field has been moved and now resides in the middle of the portal header and is always available for searching products.  Don’t forget that you can always refine your search by selecting the "Search Options” checkbox when you see the search results list.

Communication Block - A New section was added to the bottom left of the dashboard page to provide you a brief update on new features.  Look for the current posting to get information on charging pictograms.

English (Imperial Units) (United States) - Updated from “English (United States) (United States) to “English (Imperial Units) (United States) for user clarity in the Localization: Market & Language dropdown selections. 

Enrich Catalog - file template has been updated to include fields for Product Names Full / Short.

Access to Help / Support requests - For self-help help please see the new PartnerAccess 1WS Community pages. Or to contact support, please email cs-support@1worldsync.com, and your ticket will be automatically generated.

SFTP Hosting

As part of our ongoing investment to improve processes, we have implemented a change that will significantly improve transfer speed on our SFTP. This change does not require any action on your part.  Please continue to use sftp.cs.1worldsync.com for uploading files to 1WorldSync.

NOTE:  If your organization whitelists IP addresses,  you’ll need to update your configuration. Importantly, the 1WS current IP address will no longer be active as of September 30. Please contact the TCS Support Team to receive the new IP address.

Please see the attached Bulk Upload Template.  

To proactively provide this data to 1WorldSync for the update of existing items, please do the following:

• Use the bulk update template provided below or contact support to receive it.

If you have any questions, feedback, or need further assistance regarding any of the updates above, please open a ticket in the Community or email  TCS Support team.