The Master User is the responsible party to manage user access for the account. They can add and delete users as desired.
If you are not the Master User and do not know who is, and you wish to have someone added as a user, please contact our support.
If you are the Master User:
- Log in to your account
- Click on the Settings tab in the top navigation bar
- Click on User Accounts in the left-hand navigation panel
To add a user, click the Add button and complete the form. Note: the user name must be unique and can not contain any spaces or characters (letters only). Hit the save button, and an email will automatically be sent to the new user with their login credentials and instructions.
To delete a user, click the box next to their User ID and hit the delete button.
NOTE: Your account is set to have up to 5 users. If more are needed, please contact our support.
As the Master User, you can also check/uncheck the boxes after each user's email address to control who is the Default Assignee for the account (the user that the 1WorldSync Request notifications are sent to), and which users are copied on the notifications.
You can also open support tickets from the Community HERE.
