I have an item to set up today. I assume I should use Kroger VIP?
Yes, please continue using the current process through Kroger VIP until you’ve been fully migrated from VIP to Item Management (IM). Once your migration is complete, you’ll begin using the new Kroger API process through IM for all item setups and updates. Let us know if you need any support in the meantime!
Will we have any actions to perform on items currently on the shelf in Kroger?
At this time, there is no action is needed at this time for items currently on the shelf at Kroger, unless you need to make updates to those items. If updates are required, please continue using the current process (IM to Kroger VIP) until you’ve been fully migrated to Item Management (IM) and the Kroger API.
Is this primarily for the Kroger banner and Kroger.com? No other banners like Fred Meyer, QFC, Smiths, etc?
This process applies to all Kroger divisions, including Fred Meyer, QFC, Smith’s, and others, not just the Kroger banner and Kroger.com.
If our item is used as an ingredient and not ready to sell, do we still put our items in through this?
While much of the Kroger API process supports online and consumer-facing product content, all items should still be submitted through the process. If you're unsure how to set up these types of items, your 1WorldSync Account Manager can help guide you, or feel free to contact us at hello@1worldsync.com.
The Kroger playlist is enabled. We are going through the preliminary step and getting the information ready to be submitted.
Since the Kroger playlist is enabled and you’re still in the preliminary preparation stage, I recommend only validating your items to identify any missing information without saving changes. This way, no data will be sent to current customers prematurely or without your intent.
We have Kroger VIP, but we didn't use it, so now if we want to share DATA to KROGER, should we just use Kroger API?
Yes, if you have Kroger VIP but haven’t been using it, you should transition to using the Kroger API for sharing your data with Kroger going forward.
For items already published to Kroger and appearing in VIP, those will be migrated for us to IM.
1WorldSync will handle migrating all information from Kroger VIP to Item Management (IM). All data will be stored in IM, where you will create new items. By adding the Kroger playlist, you’ll be able to update and submit Kroger top-off data through IM via the Kroger API. We will contact you if we encounter errors in VIP that require your attention.
If I already use 1WS IM and publish to VIP, will I need to migrate my data from VIP to IM?
Yes, we will still need to migrate your Kroger data to Item Management.
