on
11-08-2023
02:53 PM
- edited on
11-08-2023
03:00 PM
by
JustinW
Good afternoon. Our technical teams identified an issue impacting customers needing to reset their application passwords. If you are unable to reset your password but can access this thread, please let us know and we can reset it for you on our end.
We will post here once this issue is resolved soon.
Hello this issue was resolved last evening. Please post any questions you have in the comments below.
I need to get a password reset, i have two logins (one for each GLN i publish from) and one of them has locked me out from trying to reset.
Can you share the user ID and GLN for which you need us to reset your access?
cclark1@ghirardelli.com GLN 0747599000010
Ok @credcat7 you should be all set