Request process
If your account(s) configuration requires that you specify to 1WorldSync the products for which you would like to receive content, you'll first have to fill MFC and PRC files and upload them to your FTP account. The procedure is described here.
If your account(s) configuration doesn't require that you specify to 1WorldSync the products for which you would like to receive content (e.g., receiving all the products from a specific market or distributor), there's nothing you have to do.
Delivery process
5 times a week (Tuesday, Wednesday, Thursday, Friday, and once during the weekend), a new download.zip file is generated and made available on your FTP account, as long as you requested a new file to be provided. To do that, connect to your FTP account and delete the file dataout.txt available in the folder ACK.
The download.zip file consists of a set of text files used to update your DataSource database.
The request and delivery processes can be managed by the DataSource ContentConnector. Please contact the Customer support team for more information.
