How can I speed up the production of certain SKUs I requested?
- You can set the priority codes to the products that you are requesting.
There are 3 priority codes: 1 - first priority; 2.- second priority; 3 - lowest priority.
Note: The priority codes are only applicable to the products in the buffered (unmapped) or in production status. The products with no specified priority code are being automatically added to the production queue based on the request date and the bandwidth consumption.
There are two ways to set the priority codes:
Upload in the PRC file.
The priority tag, e.g. “<PRIORITY>1</PRIORITY>” should be added into the 6th column of the PRC file.
If you use this column also for specifying the products UPC/EAN code, just add this tag to the UPC/EAN tag, e.g.: “<PRIORITY>1</PRIORITY><UPCEAN>545698532569785</UPCEAN>”.
Note: The upper cases are required. The order of the tags does not matter. As soon as the product shows up on the Extranet (usually within a day), you can see its priority in the Search your SKUs section.
Extranet / Search your SKUs section.
In this section you may select the required products in the SKU Search Form on the right side and enter the priority code in “Set SKU Priority” and click “Update”.
Note: If the priority codes are set via the Extranet then there is a limitation of how many products can be set up with the Priority 1 and 2.
Priority 1 limitation equals your daily bandwidth limit times 5.
Priority 2 limitation equals your daily bandwidth limit times 15.
There is no limit if the Priority Codes are submitted in the PRC file.
How do I request new SKUs from 1WorldSync using the ContentConnector?
- The ContentConnector can generate the required MFC and PRC files to be uploaded to our FTP server. The ContentConnector will perform based upon your entries in the cds_sku_request table in the ContentConnector. More detail is available here.
Why can’t I see my requested SKUs on the Extranet?
- The Extranet does not provide a real-time view of SKU production. There is a 24 hour delay. So, newly requested SKUs can usually be found in the Extranet's SKU search on the following day. It may happen from time to time that synchronization between Production and the Extranet takes a bit longer.
Why is adding the UPC/EAN code into the request file beneficial?
- In order to optimize the mapping of your requested SKUs, you're invited to add the UPC/EAN code if available.
Tag it into the 6th column of the PRC file of the SKU request file (PRC): "<UPCEAN>[UPC-code]</UPCEAN>". If you use this column also for specifying the SKU's prioritization level, just add this tag, e.g.: "<PRIORITY>1</PRIORITY><UPCEAN>545698532569785</UPCEAN>". Note that upper cases are required. The order of the tags does not matter.
Why is it highly recommended to delete SKUs I don’t need anymore?
- We highly recommend that you delete from your DataSource catalog all SKUs that you don't use (obsolete) or which have been rejected by our production team. Doing so will shrink the download files and makes the production statistics more meaningful. In the future, in case you need a SKU you've previously deleted, the SKU will be delivered back to you the day after your new request. This situation won't count a second time towards your yearly CMS (consumption limit).
How is data requested and received?
- Request process
If your account(s) configuration requires that you specify to 1WorldSync the products for which you would like to receive content, you'll first have to fill MFC and PRC files and upload them to your FTP account. The procedure is described here.
If your account(s) configuration doesn't require that you specify to 1WorldSync the products for which you would like to receive content (e.g. receiving all the products from a specific market or distributor), there's nothing you have to do.
- Delivery process
5 times a week (Tuesday, Wednesday, Thursday, Friday and once during the weekend) a new download.zip file is generated and made available on your FTP account, as long as you requested a new file to be provided. To do that, connect to your FTP account and delete the file dataout.txt available in the folder ACK.
The download.zip file consists of a set of text files used to update your DataSource database.
The request and delivery processes can be managed by the DataSource ContentConnector. Please contact the Customer support team for more information.
