Physical Item Submission Process

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1. Fill out the Product Shipment Form.
   • We recommend you fill out the form prior to shipping your products, as you will receive a ticket number from our support team and we ask that you include that ticket number in your shipment, if possible, to make it easier for our team to locate your form.
2. Ship your products.
3. You’ll be notified when your items are received and have begun processing.
4. The Syndigo Verification team will verify your product.
   • Steps for verification are as follows:
     • Photography - All sides of the product packaging are photographed.
     • Photo Editing - The images are then sent to be edited to meet the standards and requirements for verification.
     • Product Data Gathering and Coding - The Verification team gathers the relevant product data from the packaging and codes it for the Marketplace.
     • Quality Assessment - The product data and images are then assessed to make sure everything is accurate and meets the standards for verification.
5. The item is then verified.
6. Once the item has been verified, it will be posted to the Marketplace. You can set up alerts to be notified when your items are posted. Read more about setting up alerts here.
7. If there is an update to your product information, you will need to resubmit the item for verification. You can do the Physical Item Submission process again, or you can use our Digital Verification Process through Verify My Product, regardless of how you submitted the item before.