ChannelOnline can track reseller or custom supplier-owned inventory by item with a single item total quantity.
Custom Supplier Inventory
- Custom supplier inventory feeds with inventory like all custom supplier feeds, are available for Price Profile inclusion. Uses the Add to All feature on creation which is the default for custom suppliers. This is available for reseller-specific and all custom suppliers.
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Track inventory can be enabled for any custom supplier by selecting a checkbox at the bottom of the suppliers set up page, called “Enable Automatic Inventory Updates”.
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Item inventory can be added manually through item edit, or via the supplier import.
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This inventory will show internally with other suppliers on the product page.
- COL will subtract from the Reseller inventory when the SO gets Submitted (not PO), because in theory that item has been purchased and is no longer available. If an order is canceled item stock Qty needs to return to the available inventory.
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For automated supplier updates please contact sales to add the Custom Supplier feed service for FTP for automated download and import.
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Customer Inventory Supplier (a.k.a Customer Specific Inventory)
- Custom supplier inventory feed with inventory like all custom supplier feeds, but is to be assigned to a specific customer account. An example of this use would be if you are holding inventory in-house for a major customer and want to have that inventory used before going to distribution.
- Like above, inventory will be tracked and deducted from the quantity available when an order is submitted.
- This customer-specific inventory must be uploaded through customer-supplier import, and the items must already exist in ChannelOnline.
- On the custom supplier’s settings (supplier info) page you need to select the “Customer Inventory Supplier” and as option “Enable Automatic Inventory Updates”. Once selected, this supplier will NOT be available in the price profile, it is just used for inventory.
- On the specific customer, go to the settings edit page, and select the proper customer-specific supplier from the list.
TIP: use a combination of your company name (or manufacturer) and the end customer's business name to make them easier to locate.
Supplier Info Selections
Account Settings Dropdown
