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Publishing with DOT

TaraDeJong
New Contributor II

In Pre-Prod we are starting the process of publishing with DOT.  on GTIN 10016000321613 we are getting several warnings that I need guidance to resolve.  On the package with GTIN 00016000312616 I am getting a warning that:

  1. Serving size is required:  the data is there
  2. Serving size description is required: the data is there
  3. NonGTIN Pallet  Ti and Hi is required.  We have never sent this on a consumer package.  It is available on the case.  Is this truly required on the package?  or is the warning incorrect?
3 Replies

CommunityJedi22
Community Manager
Community Manager

Hello and welcome back.  Can you t ell me which Pre-prod GLN you are using and confirm the GTIN?

I am using GLN 0016000110007  and the published GTIN is 10016000312613, the package GTIN is 00016000312616

CommunityJedi22
Community Manager
Community Manager

Thank you for those details.  When I add the DOT playlist to your example GTIN, I do see those errors. If you click on each warning it will show you the areas that require your attention.  For example, you can see these outlined in orange that are there for some info but not what is showing here:

CommunityJedi22_0-1670449815794.png

Regarding the TI/HI, more recipients are starting to request the non-GTIN TI/HI details on the non-pallet levels.  

Also, it appears the last validation takes us here where this is not yet populated:

CommunityJedi22_1-1670449959581.png