KR15924 Requestor of Item is required if Kroger Item Submission Reason Code is populated - Error

[Billing_SRK]

Where can I fix this error?

[CommunityJedi22]

Hello, we are looking into this for you.  Can you provide me an example GTIN so we can look closer?

[Billing_SRK]

Hello,

Item 10608863803393

[JustinW · Accepted solution]

Hi. The Requestor of Item is going to be listed on the Kroger Hierarchy Data page, the page that has your Case and Eaches listed on it. It is the 6th attribute down. In this field, you would list the Kroger contact name that is working with you on getting this item over to them.