Good afternoon and thank you for contacting us via our newly launched community platform. In about 30 mins, 1WolrdSync is sending a message to our customers letting you know of an issue our technology team is working to resolve. The issue is impacting publications and updates from reaching recipients. We implemented a fix for this issue this afternoon and expect the backlog of transactions to be resolved tomorrow.
If you continue to not see your updates for McLane, please let us know and we can have a look at a more granular level. For your records, below is the message we are sending to our customers regarding this issue. I am also adding it to the community in the Technology and Release category under Product Support. You can actually subscribe to that group for any future updates like this and others we make to our customers.
1WorldSync technology teams are actively deploying a fix for delays in publications to data recipients. We will send out further communication tomorrow once the fix is confirmed. We apologize for any inconvenience as we work to resolve this issue.
