01-05-2024 03:08 PM
Hello, do I have a subscription for product introduction with McLane?
01-05-2024 03:15 PM
Hello @desmsea and thanks for reaching out through our Community!
I have reviewed you account and your company has access to Product Introduction for McLane. I've attached below the McLane Knowledge Base Articles that will help you navigate on what is needed for them:
https://community.1worldsync.com/t5/Knowledge-Articles/tkb-p/McLaneKnowledgeBase
01-05-2024 03:20 PM
Can you Clarify what GLN is tied to it, we need it associated with 0095829000003
01-05-2024 03:32 PM
I've verified and that is indeed the GLN that is tied to the McLane subscription. I checked your user as well and see you also have access to it. Please let me know if I can help with anything else, thank you.
01-05-2024 04:58 PM
Items are going into historical instead of ready to list. Sean please provide some GTIN's.
01-05-2024 05:02 PM
10083967455141 - today
10083967455134 12/28
01-08-2024 09:04 AM
Hello Julie can you please help us? McLane is expecting these items to come through for UIN creation.
01-08-2024 09:47 AM
Hello @desmsea, it would be my pleasure!
Can you please go to Item Management and republish your items as New from Manage Publications? As your company did not have a handshake in place your items were going to Historical, I've reached out internally to resolve this and you should be able to republish without any issues.
I've attached an article going through the reasons why a publication would go to Historical: https://community.1worldsync.com/t5/Knowledge-Articles/Item-in-Historical-Status-in-McLane-PI/ta-p/5
Please let me know if that worked or if there is anything else I can help with. Thank you!