attribute hi requires a numeric value

[tzoeller]

Hello, I am getting this error message on an upload I am doing. What attribute is this referring to? My Hi/TI are filled out.

SLTL6212 : For item 40727351500154, attribute hi requires a numeric value. 

[CommunityJedi22]

Hello and thank you for reaching out via the customer Community.  Welcome.  I took a look at GLN 0727351000007 and do not see GTIN 40727351500154.  Can you double-check that number and advise?  Did you look to see if the provided value for that attribute in a non-number character?

[tzoeller]

It is not showing up because it is failing. I am doing a bulk upload template and this is one of the items I am trying to create. Which attribute is the error message referring to?

[CommunityJedi22]

Hello, @tzoeller The error refers to the TI/HI values...

[tzoeller]

What else can I look at as they both are populated with numbers?

[CommunityJedi22]

I recommend you make sure there is no space or any punctuation after the number value in the cell, just the number...

[tzoeller]

Is there an email I can submit my template to for a review?

[CommunityJedi22]

Hello, yes, please include detail\ed description of your issue and email technicalsupport@1worldsync.com

[tzoeller]

thank you!