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Unable to send files to Pre-Prod

TaraDeJong
New Contributor II

For IP GLN 0016000110007 we have been unable to send files via AS2 since Thursday 5/2.  Were changes implemented?  We have tried MODIFY messages, LINK and PUBLICATION.

2 Replies

jcharles
Moderator
Moderator

@TaraDeJong 

Good Morning, I hope your day is going well. I am reevaluating your help ticket with those random that I would welcome I am sure.

jcharles
Moderator
Moderator

@TaraDeJong 

Tara, I have created a so that I could escalate the issue for Devops team can review the issue and advise corrections. We appreciate your patience while attempt to find the root cause.