USDA Contact for GDSN questions

[Leah_Saragusa]

Does anyone have a contact at USDA that will answer their email regarding CIC messages asking for By Measure nutrition on each level items? The email published in the implementation guide does not answer/respond to questions. The CIC message is asking for By Measure (per 100g) nutrition on each level items published to USDA and that nutrition has been provided since Q1 this year. The messages have not cleared. I also need clarification on if this information needs to be published at case level or if that CIC message is in error.

Thanks!

[clarkeasensi]

Does anyone have a contact at USDA that will answer their email regarding CIC messages asking for By Measure nutrition on each level items? We are using By_Serving and not By_Measure

[Julie]

Hello @clarkeasensi and thanks for reaching out.

I have attached the USDA implementation guide where you can find contact information for their primary data synchronization contact at page 3: https://community.1worldsync.com/t5/USDA-FNS-Support/USDA-Implementation-Guide/ta-p/7056?attachment-...

Other customers have mentioned after discussing with USDA that even if their items have a Review CIC asking for the nutrient information By Measure, they still receive your instance of By Serving and they have the information. Please reach out to the contact information from their implementation guide and let us know if there is anything else I can help you with. Thank you.