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UMA - Forgot Password Error Message

kmduda
New Contributor II

Hello - I need to add a new user in the UMA for PI but I get an error message when I do forgot password.  I get 

503 Service Temporarily Unavailable

2 Replies

BigBuford
Moderator
Moderator

Hello, 

In order to resolve this error please follow the steps below:

  1. Clear your browser's cache and browsing history 
  2. Close the browser and reopen it
  3. Go to our website 1worldsync.com without using a bookmark
  4. Top - right, please click on Login
  5. Select The Product where you would need to log in - Login to Prod

I've also attached the link below to a tutorial on how to add a user within UMA

https://community.1worldsync.com/t5/UMA-Docs/Adding-Users-in-Production-UMA/ta-p/5272#.ZErHk9B4G2E.l...

BigBuford
Moderator
Moderator

Hello, 

In order to resolve this error please follow the steps below:

  1. Clear your browser's cache and browsing history 
  2. Close the browser and reopen it
  3. Go to our website 1worldsync.com without using a bookmark
  4. Top - right, please click on Login
  5. Select The Product where you would need to log in - Login to Prod

I've also attached the link below to a tutorial on how to add a user within UMA

https://community.1worldsync.com/t5/UMA-Docs/Adding-Users-in-Production-UMA/ta-p/5272#.ZErHk9B4G2E.l...