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Trying to Link Each and Case Together

texaswater
New Community Member

This is saying it is already published but it is sitting in the UNPUBLISHED Area.  How do I tie them together?  

 

Screen Shot 2026-03-02 at 8.25.38 AM.png

1 Reply

Val
Community Support

Hello @texaswater and welcome to the customer community.

Case 10094398001005 is currently not published, however it was until earlier today, when 4 publications were withdrawn. We have an article here - When Do I Have to Wait 25 Hours to Update My Item/Hierarchy? - advising 25 hours need to pass from the moment the publication was withdrawn until the attributes specified in the link can be edited, the hierarchy links/ Total Count of All Products is one of those attributes. 

In a nutshell, once 25 hours pass from the moment the last publication was withdrawn, you can link the items as intended and publish, please. Thank you.