12-02-2024 10:24 AM
Hello- I had to change 2 items already published for CoreMark and in order to do it I was told I needed to withdraw them first. When I did that and tried to republish them, I could not find CoreMark in the list of Recipients, so not sure what step to take now. I was told before that I needed to complete the info in the following link Core-Mark | 1WorldSync and I wonder if this needs to be done again even though I already completed it a few weeks ago?
12-02-2024 11:56 AM - edited 12-03-2024 09:50 AM
Hello @Andrea_TS and welcome back to the Community! A pleasure to chat with you.
I can see your company is already fully set up to publish items to Core-Mark and the retailer has created a subscription for you since late October:
When publishing to them, you can search for them as: 0869398000302 Core-Mark International Inc
When first publishing items, please publish them as New and then, if needed, you can Republish from Publications - Manage Publications. No need to Withdraw or Delete publications unless you need to change existing hierarchies.
Also here is a video covering how to publish items from Item Management, in case it helps: 101 Basic - How to Publish and Confirm Sync Status
Please let us know if this helped or if there is anything else we can do for you.
12-02-2024 11:56 AM - edited 12-03-2024 09:50 AM
Hello @Andrea_TS and welcome back to the Community! A pleasure to chat with you.
I can see your company is already fully set up to publish items to Core-Mark and the retailer has created a subscription for you since late October:
When publishing to them, you can search for them as: 0869398000302 Core-Mark International Inc
When first publishing items, please publish them as New and then, if needed, you can Republish from Publications - Manage Publications. No need to Withdraw or Delete publications unless you need to change existing hierarchies.
Also here is a video covering how to publish items from Item Management, in case it helps: 101 Basic - How to Publish and Confirm Sync Status
Please let us know if this helped or if there is anything else we can do for you.