11-04-2020 12:13 PM
Hello! Thank you for reaching out to us via our Customer Community! Can you please provide the error that you are seeing when trying to publish to US Foods? For reference, the US Foods GLN is 0758108000001.
11-04-2020 12:23 PM
I do not get an actual error message. The website goes through the standard publishing steps like everything is correct but then I cannot find where it actually published. In addition, my contact at US Foods is telling me they are not "flagged" to receive the information. It acts like there is some data missing but I am publishing the same way I do everyone.
11-04-2020 12:30 PM - edited 11-18-2020 04:04 PM
Thank you for that information! Once an item is published, the Sync Status report is a great place to go to view the status of your publication. The Sync Status report can be accessed by going to Reports > Sync Status in the menu and then hitting "Search".
If you do not see the item there, you can also view the Worklist, which is located in the menu. This will allow you to review the publication that was sent and will indicate if it was successful (or not).