Pallet TI HI

[jschumann]

I am getting the error that I need TI HI on a pallet item.  The item is a pallet.  Therefore the pallet TI HI should go on the line:

Number of Items in a Complete Layer/GTIN Pallet Ti

Correct?  It is not letting me...what am I missing?   See attached image for errors.

[CommunityJedi22]

Good afternoon and thank you for reaching out.  It's good to talk (chat) with you again.  I looked at your GTIN hierarchy for the GTIN in your screen capture.  I see, at the pallet GTIN level, you have both the pallet and non-pallet GTIN Ti/Hi attributes populated.  Since this is an actual pallet configuration, you really only need the pallet GTIN versions.

I validated at the Pallet level and it validated for me.  Did you make any other changes as I am not seeing the errors you are showing...

[jschumann]

I saw that because of a review we received back from GFS telling us to populate the TI HI.  Tried to delete the nonGTIN pallet TI and HI and that is when i am getting the errors.  

[jschumann]

as soon as I delete it, it turns red and tells me it is mandatory.

[jschumann]

UGH!  NEVERMIND it is that annoying ALL thing that you can't hardly tell is highlighted.  You have to delete that too.  Grrrr..

[CommunityJedi22]

HaHa, I was looking at it for ya and just saw your note 🙂

[jschumann]

Drives me nuts when I miss something like that...I swear I try everything TWICE before posting on here.  Y'all need to make that ALL stand out a little more.   OR have a message that says HEY DUMMY....look at the other half of that attribute.....