Ordering UOM

[meicyu]

We set up our products all in EACH for all GTIN levels. But our customers are ordering in different UOM with us via EDI. My questions are:

1. When we leave Ordering UOM blank, what would be the default for the Order UOM for each Trade Item Unit Descriptor (Product Type) that we select?
1. EA (Each)
2. PK (Package)
3. CA (Case)
4. DS (Display)
2. Can the customers (retailers) override the Ordering UOM on their end if we start to upload the GTIN’s with Order UOM as EA – Each?

Thanks!

[CommunityJedi22]

Hello and thank you for reaching out to us via the community platform.  Can you explain why your hierarchies are setup as multi-level eaches?  That will likely cause problems for your trading partners unless all the levels are truly consumer units.  Is this true for your products?

[meicyu]

Hi Jedi22, 

For regular products, in our system, we set up each item with different hierarchy level in one place; meaning one item #123 (set up as in EACH) contains Unit UPC, Inner GTIN, and Case GTIN together. And only the Unit UPC is set up to be Consumer Unit in 1WorldSync.

For the display products, we also set it up as in EACH, and the display GTIN is set up to be NOT a Consumer Unit in 1WorldSync.