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Error / Warning status gdsn312 : Ordering Unit Indicator (isOrderableUnit) must be true for at least

ekalpin
New Community Member

I am trying to submit but getting this error

 

Error / Warning status

gdsn312 : Ordering Unit Indicator (isOrderableUnit) must be true for at least one GTIN within a hierarchical configuration.

3 Replies

CommunityJedi22
Community Manager
Community Manager

Hello @ekalpin and welcome to the customer community.  Thanks for reaching out.  Please take a look at this post and let us know if you have any questions: https://community.1worldsync.com/t5/IM-Knowledge-Troubleshooting/Unit-Indicators-in-IM/ta-p/7820

In the customer community, you can search for existing content using the search bar, menu bar, and launch buttons on most category pages.  You can also ask questions, subscribe to areas for updates, find training opportunities, and learn more about other services we offer.  Please post any questions you have, as we are happy to help where we can.

That's what I have though. See attached

Val_P
Community Support

Hello @ekalpin and thank you for the follow-up. 

When publishing a hierarchy to your retailer(s), only the highest level needs to be published (with very rare exceptions, potentially for replenishable Displays, but that is not the situation here). This is because any lower levels are going to be sent along with the publication level and will feature as a hierarchy on the retailers' side. We have an article that covers this topic in more detail here: Troubleshooting IM - How to Publish at Appropriate Hierarchy Level

Please let us know if this helped or if there is anything else we may assist with for this request. Thank you and have a wonderful day!