05-22-2023 09:17 AM
Good Morning, I'm trying to log into IM as we are not seeing any publications come through since the upgrade this weekend, however, I'm receiving the following message:
We're Upgrading!
1Worldsync is currently upgrading our system.
Please try again later.
Our standard maintenance windows are:
Pre-production: Fridays 2:00PM-6:00PM ET (19:00-23:00 GMT)
Production: Saturdays 9:00AM-1:00 PM ET (14:00-18:00GMT)
05-22-2023 10:04 AM
Hello @RebeccaNichols It's nice to chat with you again. I am sorry you are encountering that page. If you are looking at a browser tab open from last week, can you go ahead and close those and try again? The system is not under maintenance. Can you also try logging in from our website and not a bookmarked link and let me know how that goes for you?