10-01-2025 01:38 PM
The below GTINs were all published to Kroger Syndigo GLN 0011110000002 as New, however we have not received a CIC back. Please review and advise back the status.
| 10011110683059 |
| 10011110916737 |
| 90840134307063 |
| 10011110681420 |
| 20011110916772 |
10-01-2025 03:10 PM
Hello @ATsatchell and thank you for utilizing our customer community. Welcome back.
The publications have a current status of Pending Synchronization. This means the retailer has not yet set up a subscription to your GLN to receive your publications. You can contact your buyer or requestor of item for this to be rectified and, once the subscription is set up, you can Republish the items as New from Publications - Manage Publications - for the retailer to see them on their end. please.
I hope this helps. Please let us know if there is anything else we may assist with for this request and would be delighted to. Thanks!
10-01-2025 03:10 PM
Hello @ATsatchell and thank you for utilizing our customer community. Welcome back.
The publications have a current status of Pending Synchronization. This means the retailer has not yet set up a subscription to your GLN to receive your publications. You can contact your buyer or requestor of item for this to be rectified and, once the subscription is set up, you can Republish the items as New from Publications - Manage Publications - for the retailer to see them on their end. please.
I hope this helps. Please let us know if there is anything else we may assist with for this request and would be delighted to. Thanks!