06-13-2025 03:47 PM
Hello,
I am encountering an issue when publishing items to Kroger. I am using the Kroger playlist to add information to send for review. However, I am finding that I receive error messages from other customers. How can I prevent this? It seems like the data is being published to everyone automatically at the point where I save the data. However, I can't complete the first step of the process without saving.
06-13-2025 03:59 PM
Hello @LHughes,
Welcome to the 1WS Kroger Community!
Any updates you make to an item within the portal will be shared with all recipients you’ve published or sent updates to. Each recipient will use the data relevant to them and disregard anything that doesn’t apply.
When you add the Kroger playlist, Kroger-specific top-off attributes will only be sent to Kroger, as those fields are only valid for their system. However, any GDSN updates will be shared with all recipients.
What error messages are you receiving? I checked your portal and didn’t see any errors. Do you have specific examples you can share?