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nancyVigo
Valued Contributor

I just tried to add a digital asset to an item and kept getting an error message.  Anyone else having this issue?

Thanks!

 

1 Solution

Accepted Solutions

CommunityJedi22
Community Manager
Community Manager

Ok, i just tried again with success.  Can you ty again on your end and let me know?

 

View solution in original post

13 Replies

nancyVigo
Valued Contributor

I just tried again and it worked!

CommunityJedi22
Community Manager
Community Manager

Glad to hear it.  

Thanks! 🙂

michellecyphers
New Contributor II

I'm having this same issue and have tried logging out and uploading again with no success.  Is there an identified error causing this?

CommunityJedi22
Community Manager
Community Manager

Hello, michellecyphers.  Welcome to teh customer community.  While I was investigating this issue after being reported earlier by nancyVigo, I was advised there was a hiccup in DAM this morning that was resolved in minutes.  Are you saying you are trying now and not able to load?  What error are you encountering?

Here's the error that I'm receiving as of a minute ago

 

michelle, that is similar to the error messages I was receiving.

CommunityJedi22
Community Manager
Community Manager

Yes, I just tried and received a similar error.  I just raised this with our tech teams and will post here and perhaps in the community overall as I know more

CommunityJedi22
Community Manager
Community Manager

Ok, i just tried again with success.  Can you ty again on your end and let me know?