04-17-2024 10:19 AM
Hi! I am receiving the following error msg: Your parent and child direct link quantities should match your parent Item Total Count of All Products (totalQuantityOfNextLowerTradeItem)
Please see the attached photo. Note that I have Case -> Inner Display Pack -> Each. In the hierarchy list, should "Qty" always be the number of eaches or the number of the item, i.e. the number of inner display packs in a case. My case contains 2 inner displays of 12 eaches, for a total of 24 eaches per case. I don't want to list this incorrectly with the risk that it will publish with false info. Thank you!
08-30-2024 10:53 AM
Hello @voppedisano
My colleague was referring to a product document that confirms your item's weights. If you have that you can then calculate the weights correctly for the Case and Each. For any Case, the Gross Weight can be calculated by multiplying the Gross Weight of one Each by how many Eaches are in a Case. For example, if you have 10 Eaches of 1 Pound in a Case, the Case will weigh at least 10 Pounds, probably a bit more because of the additional packaging.
I hope this helps. Thank you!