GTIN 2 06 64164 15489 0

[LavikaA]

the GTIN above is showing the wrong size; how can this be fixed

[CommunityJedi22]

Hello and thank you for reaching out via our community platform.  I looked in IM under your GLN 0664164000001 but do not see any items entered there yet.  I also looked in VIP and see no items for you.  Can you tell me where you are trying to add items?  Since you are a data pool customer the best practice is to create and manage your items in IM and publish it to your trading partners from IM.

[LavikaA]

I am not trying to add items; this item was already published to Kroger. what i am asking is for the item size to be updated. 

[LavikaA]

in the past we did not publish items ourselves; we had a person managing our items for us. is that service no longer available? 

[CommunityJedi22]

Hello, a member of our DLM team will contact you.

[LavikaA]

Thank you