Food And Beverage Ingredient Information

[Jezebel]

Hi

Sysco is asking for us to populate the following attributes for the Country of origin.

countryCode, productActivityTypeCode, productActivityRegionDescription, countrySubdivisionCode.

When I try to do this and save, I get the following error. 

"If there is more than one iteration of foodAndBevIngredient, then ingredientSequence and ingredientName must not be empty.
Grape Variety Code"

What does the grape variety have to do with anything, what am I doing wrong??

[eburger]

GTIN: 00079618377040

I'm trying to complete the same Country of Origin data requirements for Sysco that everyone else on this strain is. Nothing I'm populating is transmitting. Please advise. 

[eburger]

[Val_P]

Hi @eburger, thank you for reaching out to our customer community. Welcome.

I can confirm the Country of Origin attribute is populated, however, because the item synchronization is failing with the retailer, they have not received updates for this publication since April 10th: 

Whenever you have an item failing to be sent to and received by a retailer, you can check either the Worklist or the Item History report for more details about the reason for the failure:

In this case, the reason is the following:

As the Product Activity Type Code attribute is not accepted by Sysco (and also by other retailers, the publication is failing for several others as well now), you can leave the 3 fields below blank as long as the Country of Origin is the attribute they need to receive.

Please let us know if this helped with the item synchronization or if there is anything else we may assist with.. Thank you and have a wonderful day!

[Ginny]

Hi,

We used Product Activity Type Code Last Processing (not Made In) and it went through to the Sysco portal.

Thanks,

Ginny

[Val_P]

Hi @Ginny, thank you very much for the update and assistance with this. Your follow-up is valuable for us and any information supplier that comes across this issue, so we appreciate you taking the time to confirm what worked for you.

@eburger, feel free to use Last Processing as a value for Product Activity Type Code and the synchronization should no longer fail with your retailer.

Thank you!

[AIA]

For Country of Origin - If the product is produced in the United States, but some of the ingredients are not, how would we go about selecting from the drop down under Country of Origin?  Does this field apply to where it is manufactured/produced or to the ingredients?

[Val_P]

Hello @AIA, welcome to the customer community. Thanks for reaching out.

The attribute should specify where the product is produced, please. Here is the entire definition from Item Management:

If unsure about any attribute in Item Management, you can hover your mouse over it and you should see a definition of and sometimes examples for how to add a correct value for that attribute.

I hope this helps. Please let us know if there is anything else we may assist with and we would be happy to. Thank you!