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Error message: 326: grossWeight of the GTIN MUST BE greater than 96% of the sum of that GTIN''s pack

foodingredients
New Contributor II

I am getting the following error message on 50027000819826 and cannot seem to find the reason for the error. 

326: If specialItemCode does not equal DYNAMIC_ASSORTMENT, then the grossWeight of the GTIN MUST BE greater than 96% of the sum of that GTIN''s packagingWeight plus the sum of the grossWeight of all next lower-level child items (whether or not packagingWeight is populated in the child items). The formula is: [Parent GTIN Gross Weight] > 96% * ((sum of [Parent GTIN Packaging Weight]) + ([Parent GTIN Qty of Next Lower Level] * [Child GTIN Gross Weight]))

I have checked the weights per Pallet, case and EA and they all line up to the correct calculated weights.  This error message is absolutely confusing and difficult to resolve.  Can someone please assist with this?

10 Replies

nancyVigo
Valued Contributor

I recently came across this same issue and, after much digging, we figured out that the Pack of the hierarchy had the incorrect weight in our system, which was entered in 1WS incorrectly.

After realizing what was causing the issue, I updated the Pack and everything began to flow smoothly. 🙂